Shipping

Shipping Policy

At Ali Couture Ltd, we aim to provide reliable and transparent shipping services for all our customers.

Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order has been processed, you will receive a confirmation email with shipping details.

Please note that during peak periods or promotional events, processing times may be slightly extended.

Shipping Time & Delivery
We ship to multiple international destinations. Estimated delivery times are as follows:

• United Kingdom: 5–10 business days

• Europe: 6–12 business days

• International (Rest of World): 7–15 business days

Delivery times may vary depending on the destination, customs processing, and local courier services.

Shipping Method
Orders are fulfilled through our partner warehouses and logistics providers. Depending on product availability and destination, items may be shipped from different fulfillment centers.

We work with reliable courier services to ensure your order is delivered safely and efficiently.

Shipping Costs
Shipping fees (if applicable) will be calculated and displayed at checkout before payment is completed.

From time to time, we may offer free shipping promotions.

Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email that includes a tracking number. You can use this number to monitor the delivery status of your order.

Customs, Duties & Taxes
For international orders, customs duties or import taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer.

Ali Couture Ltd is not responsible for delays caused by customs clearance.

Delivery Issues
If your order has not arrived within the estimated delivery time, please contact us at payment@alicouture.org. We will assist in tracking your shipment and resolving any issues.

Please ensure that your shipping address is accurate at the time of purchase. We are not responsible for orders delivered to incorrectly provided addresses.

Contact Us
If you have any questions regarding shipping, please contact:
Email: payment@alicouture.org
Phone: +44 7477 236331

We aim to respond within 24–48 business hours.